During my tea-break, I opened up the new packet of crackers I bought the other day. Only found out my favourite cracker cannot be eaten at all. It is suppose to be crispy and nice. However, I nearly broke my front teeth when I was trying to bite it.
Gosh. Checked the expiry date, written there 17 March 2010 !
@#$%^&* Bought it on the same day without checking out the expiry date. Today is 27 March, 2010. Expired 10 days really make a BIG DIFFERENCE!
Kind of unhappy with the way of how the supermarket managed their stocks. This is not the right way to run a business!
Below is the advice from the Health Department assistant environment officer- Mr Roddy Geoffery (got it online).
MIRI: Practise the habit of buying only healthy food items.
Avoid falling victim to expired foodstuff.
“Consumers, especially those in the rural areas, should always be cautious of this. Always ensure the food items we buy are of quality and have not expired,” he stressed when speaking to The Borneo Post here recently.
He reminded that before deciding to buy an item, consumers must first check and ascertain that the expiry date on the item was still valid.
“This is a precautionary measure to ensure what we buy are still fit for consumption and safe to our health,” Roddy said.
The officer cautioned the consumers against reaching out for cheap goods with invalid expiry dates if they came across them in any shop or supermarket.
It was not worth paying less for inferior and adulterated goods if at the end of the day they developed health problem, he said, adding that it was worth to spend a bit more on goods that were not a threat to their health.
Meanwhile, Roddy advised consumers to report to the Food Safety and Quality Unit of the Health Department if they found expired goods in shops or supermarkets.
Alternatively, they may call him at 085-424722 during office hours and give the details of the case.
“If they can produce the expired goods which they had unwittingly bought as exhibits that will be better for us. We will carry out an immediate action,” Roddy said when contacted recently.
Roddy said selling expired as well as inferior and adulterated goods was a serious offence and the department viewed the matter seriously.
He warned that they would not hesitate to take stern action against the offenders and confiscate the goods under the Food Act 1983 and Food Regulations 1985.
Well, I wonder whether I should take any action on this matter. The foodstuff was sold on the last day of the expiry period. The cracker I bought cost RM4.35. Emm.....If you were me, what will you do?
Well, in Australia, customers will make a big scene out of it, depending on the type of product and the characters of the customers. Usually Chinese will just get upset and then move on to the next available chips on hand. The Aussies usually don't. As a store owner many times we rely on the workers to check on the expiry stocks and assume they pay for what they are entitled to receive, good work standards, literally withdrawing expiry stocks from shelves and withdrawing near to expired stocks for quick sale at counter or labelling a 'special' sticker on it.
ReplyDeleteBut in life we often time don't get what we deserve or entitled to, isn't it?
I once watched a tv program where a housewife went on tv to disclose about a box of cereals. To make things worse, she was a sick and poor person with little money. So u can imagine how she went off telling about her frustration. She bought it from a supermarket giant serving millions of customers a week. Will sick news affect their reputation and business? NO! We are all forgetful and always mind our business only when it comes to other people's trauma and tragedy. 事不关己！
consumer have the right NOT to buy the product. learn to s smart consumer , read and think before you buy something. cheers.
ReplyDelete